FSA Reimbursement Administration Services

FSA reimbursement

Flexible Spending Accounts are a valuable way to promote consumer-driven healthcare and pay for eligible expenses.

FSA administrative services include:

Preparing summary plan descriptions in PDF format
Creating management reports and payment summaries (on a weekly or monthly basis)
Managing the payroll interface, direct deposit, and debit card services
Administering the "run-out" processing periods each plan year
Generating a forfeiture report at the end of the first quarter following the plan year
Performing non-discrimination testing

HSA reimbursement

Combine our Customer Care Center and self-service tools for a well-managed delivery of Health Savings Accounts.

Health Savings Account processing includes:

Basic set-up including the conversion of employee information
Generate management reports on a weekly or monthly basis.
Monthly statement available online
Responses to participant questions via Customer Care Center
Reduced administrative costs overall
Employees self-administer their own account and benefitexpress manages the all of the data
Fully integrated solutions

HRA Reimbursement

A health reimbursement account is a valuable tool to control rising medical plan costs and minimize the impact on employees.

HRA account administration includes:

Basic set-up including the conversion of employee information.
Electronic summary plan descriptions in PDF format
Online, fax, or mail claims submission service for participants
Review, audit, and process requests for reimbursement
Management reports generated on a weekly or monthly basis
Checks and explanatory stubs mailed directly to participants' homes
Quarterly account balance summary mailed to every participant
Account balance information and claims paid by category
Answers to any participant questions via our Customer Care Center
Non-discrimination testing

Employee Reimbursement

Tuition, wellness and transit reimbursement programs are beneficial, but can be challenging to track and manage without a strong administration platform and partner.

Employee reimbursement services include:

Online easy access to collect and submit claims and check claims status 24/7
Customer care via phone, email, and live chat
Tailored approval process with tracking and workflows
Reimbursements through direct deposit, check, or payroll
Calling participants when more information is needed on their claim submission, rather than sending denial letters
Generating letters regarding failure to provide correct documentation
Reports on claim and approval status
Collecting school, class, grade, program participation, and other relevant information

Simplify reimbursement responsibilities

Reimbursement administration

Participants receive