Reimbursement administration

Do you need to review, audit and process claims for reimbursement? Let benefitexpress deliver relief from this administrative burden.

 

Participants receive

  • A debit card for ease of use
  • Internet-based self-service portal
  • Built-in connectivity between systems and carriers
  • Customer care support via phone, email and live chat
  • Multiple funding options and reimbursement cycles
FSA Reimbursement Administration Services |
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FSA reimbursement

Flexible Spending Accounts are a valuable way to promote consumer-driven healthcare and pay for eligible expenses. FSA administrative services include:

FSA reimbursement

Flexible Spending Accounts are a valuable way to promote consumer-driven healthcare and pay for eligible expenses.

FSA administrative services include:

  • Preparing summary plan descriptions in PDF format
  • Creating management reports and payment summaries (on a weekly or monthly basis)
  • Managing the payroll interface, direct deposit, and debit card services
  • Administering the "run-out" processing periods each plan year
  • Generating a forfeiture report at the end of the first quarter following the plan year
  • Performing non-discrimination testing

HSA reimbursement

Combine our Customer Care Center and self-service tools for a well-managed delivery of Health Savings Accounts. Health Savings Account processing includes:

HSA reimbursement

Combine our Customer Care Center and self-service tools for a well-managed delivery of Health Savings Accounts. 

Health Savings Account processing includes:

  • Basic set-up including the conversion of employee information
  • Generate management reports on a weekly or monthly basis.
  • Monthly statement available online
  • Responses to participant questions via Customer Care Center
  • Reduced administrative costs overall
  • Employees self-administer their own account and benefitexpress manages the all of the data
  • Fully integrated solutions

HRA reimbursement

A health reimbursement account is a valuable tool to control rising medical plan costs and minimize the impact on employees. HRA account administration includes: 

HRA Reimbursement

A health reimbursement account is a valuable tool to control rising medical plan costs and minimize the impact on employees.

HRA account administration includes: 

  • Basic set-up including the conversion of employee information.
  • Electronic summary plan descriptions in PDF format
  • Online, fax, or mail claims submission service for participants
  • Review, audit, and process requests for reimbursement
  • Management reports generated on a weekly or monthly basis
  • Checks and explanatory stubs mailed directly to participants' homes
  • Quarterly account balance summary mailed to every participant
  • Account balance information and claims paid by category
  • Answers to any participant questions via our Customer Care Center
  • Non-discrimination testing

Employee reimbursement

Tuition, wellness and transit reimbursement programs are beneficial, but can be challenging to track and manage without a strong administration platform and partner. Employee reimbursement services include:

Employee Reimbursement

Tuition, wellness and transit reimbursement programs are beneficial, but can be challenging to track and manage without a strong administration platform and partner.

Employee reimbursement services include:

  • Online easy access to collect and submit claims and check claims status 24/7
  • Customer care via phone, email, and live chat
  • Tailored approval process with tracking and workflows
  • Reimbursements through direct deposit, check, or payroll
  • Calling participants when more information is needed on their claim submission, rather than sending denial letters
  • Generating letters regarding failure to provide correct documentation
  • Reports on claim and approval status
  • Collecting school, class, grade, program participation, and other relevant information