Simplify reimbursement responsibilities

We provide FSA, HSA, HRA, transit, tuition, wellness and employee reimbursement administration services.

Reimbursement administration

Do you need to review, audit and process claims for reimbursement? Let benefitexpress deliver relief from this administrative burden.

 

Participants receive

  • A debit card for ease of use
  • Internet-based self-service portal
  • Built-in connectivity between systems and carriers
  • Customer care support via phone, email and live chat
  • Multiple funding options and reimbursement cycles
FSA Reimbursement Administration Services |
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FSA reimbursement

Flexible Spending Accounts are a valuable way to promote consumer-driven healthcare and pay for eligible expenses. FSA administrative services include:

FSA reimbursement

Flexible Spending Accounts are a valuable way to promote consumer-driven healthcare and pay for eligible expenses.

FSA administrative services include:

  • Preparing summary plan descriptions in PDF format
  • Creating management reports and payment summaries (on a weekly or monthly basis)
  • Managing the payroll interface, direct deposit, and debit card services
  • Administering the "run-out" processing periods each plan year
  • Generating a forfeiture report at the end of the first quarter following the plan year
  • Performing non-discrimination testing

HSA reimbursement

Combine our Customer Care Center and self-service tools for a well-managed delivery of Health Savings Accounts. Health Savings Account processing includes:

HSA reimbursement

Combine our Customer Care Center and self-service tools for a well-managed delivery of Health Savings Accounts. 

Health Savings Account processing includes:

  • Basic set-up including the conversion of employee information
  • Generate management reports on a weekly or monthly basis.
  • Monthly statement available online
  • Responses to participant questions via Customer Care Center
  • Reduced administrative costs overall
  • Employees self-administer their own account and benefitexpress manages the all of the data
  • Fully integrated solutions

HRA Reimbursement

A health reimbursement account is a valuable tool to control rising medical plan costs and minimize the impact on employees. HRA account administration includes: 

HRA Reimbursement

A health reimbursement account is a valuable tool to control rising medical plan costs and minimize the impact on employees.

HRA account administration includes: 

  • Basic set-up including the conversion of employee information.
  • Electronic Summary Plan Descriptions in PDF format
  • Online, fax, or mail claims submission service for participants
  • Review, audit, and process requests for reimbursement
  • Management reports generated on a weekly or monthly basis
  • Checks and explanatory stubs mailed directly to participants' homes
  • Quarterly Account Balance Summary mailed to every participant
  • Account balance information and claims paid by category
  • Answers to any participant questions via our Customer Care Center
  • Non-discrimination testing

Employee Reimbursement

Tuition, wellness and transit reimbursement programs are beneficial, but can be challenging to track and manage without a strong administration platform and partner. Employee reimbursement services include:

Employee Reimbursement

Tuition, wellness and transit reimbursement programs are beneficial, but can be challenging to track and manage without a strong administration platform and partner.

Employee reimbursement services include:

  • Online easy access to collect and submit claims and check claims status 24/7
  • Customer Care via phone, email, and live chat
  • Tailored approval process with tracking and workflows
  • Reimbursements through direct deposit, check, or payroll
  • Calling participants when more information is needed on their claim submission, rather than sending denial letters
  • Generating letters regarding failure to provide correct documentation
  • Reports on claim and approval status
  • Collecting school, class, grade, program participation, and other relevant information

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