benefitexpress is committed to maintaining the privacy of your information and is legally bound to protect your privacy and maintain our policies in accordance with applicable laws. As these laws evolve, we'll continue to update our policies and encourage you to revisit this page to stay up to date.
This Policy applies to information you provide to us or that we collect automatically when you visit, access, use, or register with one or more Applications and when you interact with the Application or with Application content or applications that may link to or be accessible from or on the Application that are provided or managed by a third-party.
This Policy will tell you the following concerning our Application:
When you visit or use our Application we may collect, process, or receive information about you as described in this Policy.
If you download, access, or use our Application, we may receive and store certain information about you and your mobile device(s) automatically using automatic data collection technologies, including but not limited to first- and third-party Cookies, log files, Web Beacons, Pixels, dynamic tag management and other technical means. This information may include, without limitation:
benefitexpress is processing sensitive employee data in a manner allowed by applicable privacy and employment law. We only use information (supplied by you and your employer) to provide administrative services for your benefit providers. This personally identifiable information (PII) is limited to your name, age, address, telephone number, Social Security number, marital status, personal email, salary, dependents, and benefit selections and other benefit data. For example, once you have selected a health plan during open enrollment, we will send only the health plan information that is administratively necessary for your enrollment to take place with that plan.
If you have registered with our Application, you may access, modify, or delete your PII by logging into our Application using your username and password and visiting your account profile page, unless benefitexpress is required by law to retain such information. When you first enroll, you’ll need to make sure the information we have is correct. If demographic information is incorrect you need to contact the appropriate contact at your employer to correct the information.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Application or certain functions within our Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Our services are not intended for children under 13 years of age and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us, please contact us. A parent or guardian of a child under age 13 may review and request deletion of the child’s personal information.
The App is based in the United States and, regardless of where you access the App, the information collected as part of that use will be transferred to and maintained on servers located in the United States. Any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using the App, you consent to this collection, transfer, storage, and processing of information to and in the United States in accordance with the foregoing.
Employment-related information is collected or used in connection with a covered employee benefit plan, such data will be collected and used in compliance with applicable law.
We reserve the right to update or modify our Application or this Policy at any time and from time to time without prior notice. Any revisions to this Policy will be effective upon posting. The most recent version of this Policy is available at “About” menu within the App.
We currently do not allow business partners to communicate directly with My Benefit Express™ users. If in the future, benefitexpress decides to allow third parties to communicate with our users, we will only deliver those communications to you if you have specifically asked for such communication. If you decide you no longer want such communication, you can discontinue future sharing of this information by notifying us by e-mail at Help@MyBenefitExpress.com or calling us at 1-877-837-5017. If you feel that your privacy rights have been infringed upon, you may contact benefitexpress' Privacy Officer at Privacy@MyBenefitExpress.com. You may also contact the Office of the Secretary, Department of Health and Human Services.