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Your clients trust you.
Recommend benefits administration outsourcing you can trust.

When you recommend benefits administration outsourcing, you want to make sure you present a partner who can deliver on the same level of service you already offer your clients. With benefitexpress, you can rest assured you’re working with the best.

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We’re the experts experts choose for benefits administration outsourcing.

Your reputation is on the line when you recommend outsourcing benefits administration: Can you trust an outsourcing partner to treat your valued clients with the same care and attention you do every day? At benefitexpress, we can offer your clients the focus, drive and depth of industry knowledge that has made us a leader in benefits administration.

be-icon-color We specialize in complexity.

Our average client covers 2,000 to 20,000 employees, so we’re uniquely positioned to help your large and mid-market employer clients administer complicated benefits programs.

 
be-icon-color Our clients stick with us. We haven't lost a client to the competition in half a decade, and our over 90% client referenceability rating shows that we support our partners for the long haul.  
be-icon-color Our team sticks with your clients

Your clients will work with the same team from the first day of discovery through ongoing support, backing them with people they know and trust.

 
be-icon-color We’ve got depth.

Our client-facing staff averages 13+ years in the benefits industry; our executive team averages 25. If your client has a problem, odds are we’ve seen it and know how to help.

 
be-icon-color We get it right the first time. Our 90-day implementation process makes sure everything’s working right from the start. And our industry-leading implementation success rate proves it works.  
be-icon-color Our system is flexible. We developed our agile benefits platform to accommodate even the most complex benefits rules, adapting to changes without time-consuming updates.  
be-icon-color We make communications simple.

Depending on which services your clients use, we can support them and their employees via call center, email, SMS, live chat and more.

 
be-icon-color We make it simple for participants to choose.

Our decision-support tools streamline the enrollment process, helping employees understand and choose the benefits that are best for them.

 

Why recommend benefitexpress?

We’ve designed our fully outsourced benefits administration solutions to address every issue faced by your clients with easy, simple-to-use tools and services.

Benefits Enrollment & Administration

We’re benefits industry veterans, and we’ve used our expertise to build an enrollment and administration platform that makes everything as simple and straightforward as possible, for employers and employees.

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Lifestyle Marketplace

The Benefitexpress Marketplace enables HR departments to provide year-round lifestyle benefits and product discounts to employees and their families without the administrative burden.

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ACA Compliance

Issues with ACA compliance? Our reporting solution efficiently regulates data year round, while our dedicated ACA team is ready to help your clients with any legal or compliance issues.

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Reimbursement Account Administration

Your clients can outsource FSA, HSA and HRA reimbursements while we also take care of claims for programs like tuition, wellness, transit and more.

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Dependent Verification

We start with a full, one-time audit of your client's entire population, weeding out dependents who are no longer eligible for benefits. Once we’ve done that, we set up ongoing processes that continuously verify new dependents added through hiring and other life events.

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Full Service Call Center

Our U.S.-based customer support team is ready to help your clients’ employees get the answers they need, when they need them.

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Decision Support

Our decision support software amplifies the enrollment experience by using simple questions, backed by artificial intelligence, to create a ranking of best-fit health plans—granting employees the power to choose health care with confidence.

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COBRA & Direct Bill Services

We can handle COBRA, leave billing and retiree administration for your clients, taking care of compliance, resolving carrier issues and more.

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Carrier Bill Reconciliation

We conduct monthly reconciliation of premium payments, and our process is accepted by employers and carriers, seamlessly saving your clients thousands of dollars a month.

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Total Compensation Statements

Help your clients boost employee satisfaction and offer more to new candidates with software that combines salary, pension/401(k) and benefits information into a personalized report that shows the true compensation for each employee.

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Our promise to every client.

When you recommend a client to benefitexpress, we pledge to deliver these six pillars of an outstanding client relationship. 

  1. A transparent partnership
  2. A flexible, responsive account team
  3. An advanced, user-friendly system
  4. Dedicated customer service
  5. Strategic guidance on best practices
  6. Cost-saving administrative efficiencies
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Do you have a client we could help?

If you think one of your clients could benefit from outsourcing their benefits administration, get in touch. Streamlined operations, reduced stress and a happy client could be just a phone call away.

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