Save More Time for the Important Things

Do you need to review, audit and process FSA claims for reimbursement? Let benefitexpress deliver relief from the administrative burden of FSA Administration when you take advantage of our online and mobile access, live customer care center support, and reimbursements through direct deposit or check.

Debit Card

Debit Card

Your employees are provided with a debit card for ease of use with single point authentication.

Legislative Update

Legislative Updates

benefitexpress is nimble enough to adapt to FSA Reimbursement legislative updates as they occur and keeps you informed.



Your employees can text us to reset their password or for their FSA balance.


Tools and Calculators

We provide tools and calculators to help your employees make the most informed decision regarding their FSA program.



Claims can be submitted via fax, email, mail, and online portal. Your employees can also snap a picture with their smartphone and send it in!

FSA Administration Includes:

  • Preparing summary plan descriptions in PDF format
  • Creating management reports and payment summaries (on a weekly or monthly basis)
  • Managing the payroll interface, direct deposit, and debit card services
  • Administering the "run-out" processing periods each plan year
  • Generating a forfeiture report at the end of the first quarter following the plan year
  • Performing non-discrimination testing

FSA Reimbursement Services Help Employees By:


  • Mailing checks and reimbursement explanations directly to participants' homes on a weekly basis
  • Providing online access for participants to submit claims and check the status
  • Calling participants when more information is needed on their claim submission, rather than sending denial letters
  • Generating quarterly participant statements and distributing remaining balance and forfeiture warning letters
  • Providing a debit card for ease of use
  • Direct depositing reimbursements if elected
  • Addressing participant questions in our Customer Care Center
  • Allowing participants to send a text for their FSA balance and to reset their password
  • Reviewing and paying paper claims weekly

Our Clients and Partners

"The administration packet benefitexpress provided our company exceeded our expectations. It was the first time we could really use communication material provided by a vendor with minor customization."

V.P. of HR

"The support I received from the benefitexpress team and particularly our account manager exceeded my expectations. During the enrollment process, benefitexpress was very flexible and quick to respond whenever we needed them."

Director of HR

"We consider our transition to benefitexpress to be a great success. We look forward to a wonderful partnership for many years"

Director Compensation, Benefits and HRIS

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