Dependent Eligibility Audit

Tailored audits
Meet specific audit objectives, including whether to use an amnesty period and how to handle non-responders.
A customizable website
Makes it easy to inform employees of requirements and track progress.
Validation of required documents
Including marriage licenses, birth certificates, and full-time student affidavits.
Application of spouse eligibility rules
For employed spouses.
Preparation of dependent eligibility verification site
Including signature form for employee completion.

Customer Care Center
Support questions and educate employees about the audit and eligibility requirements with our benefit-wise call center staff.
Electronic eligibility auditing
Verify coverage is terminated correctly with the carrier.
Documentation management process
Including retention during the audit and options to destroy, digitize, or return documents.
Customized reports
Help facilitate termination of ineligible claimants.
Multiple methods to communicate
Including inbound and outbound call center with IVR capability, and a multi-mailing letter campaign.

Verify eligibility, reduce risk