We start with a full, one-time audit of your entire population, weeding out dependents who are no longer eligible for benefits. Once we’ve done that, we set up ongoing processes that continuously verify new dependents added through hiring and other life events.
Dependent eligibility checks are fully integrated with our My Benefit Express™ system, automatically prompting employees to answer any questions and upload any documents they need whenever they add a dependent.
Employees can save verification documents to the system from a computer or take a picture and upload it from their mobile device. Documents can also be emailed to our team.
We double check all documents, making sure names and birth dates align with our data, and we make it simple for employees to finish enrollment while our verification is pending so they don’t have to waste time re-entering data later
Reminders and notices about status changes are automatically generated and sent by our system, making sure employees are up-to-date on their dependents’ eligibility.
We tailor our verification process to meet all employer objectives, including whether to use an amnesty period and how to handle non-responders.
Our customizable portal makes it simple to inform employees of requirements and track verification progress.
We prepare all eligibility verification site and signature forms for employee completion.
We verify all required documents, including marriage licenses, birth certificates and domestic partner affidavits.
We take care of all necessary documents, with the option to destroy, digitize or return any documentation we generate or use.
We use electronic eligibility auditing to verify coverage is correctly terminated when a dependent is no longer eligible.
Most companies have a lot more ineligible dependents on their benefits plans than they realize, tying up money and time that could be used on active employees. Read on to see how much extra you might be spending and what you could save with an audit and ongoing verification from benefitexpress.