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    COBRA ADMINISTRATION & BILLING SERVICES MADE EASY


    Providing continuity of benefits doesn’t have to be difficult.

    When you work with benefitexpress, we handle the full cycle of COBRA administrative responsibilities for you.

    benefitexpress COBRA Project Managers and Client Service Analysts are experts at COBRA administration and are assigned as dedicated liaisons for all related COBRA issues for your organization.

    With cutting-edge software and superior client service, we can also manage:

    • Severance administration
    • Retiree administration
    • Leave administration


    for participants who are no longer actively at work.

    Schedule your free COBRA Administration demo today, and let benefitexpress make your life easier.

    Request Your Demo

    COBRA Administration Services

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    Our services provide clients with administration that meets all COBRA regulatory requirements. In addition, we are able to provide customized severance administration services. Services include:

    • Meeting all compliance and legislative requirements, including auditing the population for ineligible participants.
    • Automatic handling of all severance agreements.
    • Sending data to health and prescription drug insurance companies.
    • Cancelling coverage if payment is not received on time, as well as at the COBRA expiration date.
    • Producing insurance conversion letters and
      forms for the participant to submit directly to the insurance company.
    • Resolving carrier issues on behalf of participants and send enrollment forms when appropriate.
    • Access to pre-designed reports and to create custom reports with an easy report tool.


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    Industry Insights

    With our broker dashboard, see data across your entire book of business. Analyze trends for all of your clients and reposition benefits offerings to increase enrollments and be a trusted advisor for your clients.


    twol-col1.png

    Industry Insights

    With our broker dashboard, see data across your entire book of business. Analyze trends for all of your clients and reposition benefits offerings to increase enrollments and be a trusted advisor for your clients.


    Our Clients and Partners

     

    Retiree Administration

    benefitexpress provides health and welfare administration services for retirees who continue to participate in benefit plans. We can manage the retiree eligibility, election, and billing data. Services include:

    • Customer Care Center that provides support for
      all retiree insurance inquiries and resolution of
      billing issues if they arise.
    • Online access for retirees to access their account from anywhere.
    • Retiree benefit enrollments and election processing.
    • Monitoring all payments received, along with following up on late payment submissions and reconciliation of billing.
    • Carrier notifications of elections and terminations.
    • Access to pre-designed reports and to create custom reports with an easy report tool.

    Leave Billing Administration

     

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    benefitexpress provides health and welfare administration services for participants who are no longer at work, but continue to participate in benefit plans. We can manage their eligibility, election, and billing data. Services include:

      • Our administrative system integrates with the organization's HR platform to easily store and access all LOA materials online.
      • We will bill employees directly, provide a coupon billing letter, and payment coupons.
      • Monitoring all payments received and cancelling coverage if payment is not received on time, as well as at the expiration date.
      • Returning all collected premiums to the employer in a timely manner.
      • Auditing the population for individuals who become ineligible for continuation of coverage.

     

    Testimonials

    "At Atlas Copco North America LLC, we have complexity in our data - with multiple legal entities and over 30 pay schedules. The benefitexpress team has managed this well for years."

    Beth Woods Manager, HR Service Center

    "It's simplicity. Of all benefit enrollment/admin systems I have ever seen and/or used benefitexpress is THE MOST USER-FRIENDLY!!"

    Vice President

    "benefitexpress provides good customer service. I am comfortable that my employee's issues will be resolved when I refer them to benefitexpress."

    HR Manager