Relieve direct bill administration

With cutting-edge COBRA software and superior client services, we manage COBRA, severance, retiree and leave of absence administration.

COBRA administration and direct bill services

When you need assistance with COBRA administration, rely on benefitexpress for our expertise in direct billing. Our COBRA experts manage all aspects of the administration of COBRA regulations and are assigned as dedicated liaisons for all COBRA issues for your organization.

Services include:

  • Meeting all compliance and requirements,
    including auditing the population for ineligible participants.
  • Automatic handling
    of all severance agreements.
  • Sending data
    to health and prescription drug insurance companies.
  • Canceling coverage
    if payment is not received on time, as well as at the COBRA expiration date.
  • Producing insurance conversion letters
    and forms for the participant to submit directly to the insurance company.
  • Resolving carrier issues
    on behalf of participants and send enrollment forms when appropriate.
  • Access to pre-designed reports
    and to create custom reports with an easy report tool.
COBRA software from benefitexpress
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Leave Billing Administration

benefitexpress provides health and welfare administration services for participants who are no longer at work, but continue to participate in benefit plans. We can manage their eligibility, election, and billing data. Services include:

Retiree
Administration

benefitexpress provides health and welfare administration services for retirees who continue to participate in benefit plans. We can manage the retiree eligibility, election, and billing data. Services include:

Leave Billing Administration

benefitexpress provides health and welfare administration services for participants who are no longer at work, but continue to participate in benefit plans. We can manage their eligibility, election, and billing data. Services include:

  • Integration
    Our administrative system integrates with the organization's HR platform to easily store and access all LOA materials online.
  • Direct Billing
    We will bill employees directly, provide a coupon billing letter, and payment coupons.
  • Monitoring
    all payments received and cancelling coverage if payment is not received on time, as well as at the expiration date.
  • Returning all collected premiums
    to the employer in a timely manner.
  • Auditing 
    the population for individuals who become ineligible for continuation of coverage.

Retiree Administration

benefitexpress provides health and welfare administration services for retirees who continue to participate in benefit plans. We can manage the retiree eligibility, election, and billing data. Services include:

  • Customer Care Center that provides support
    for all retiree insurance inquiries and resolution of billing issues if they arise.
  • Online access
    for retirees to access their account from anywhere.
  • Retiree benefit enrollments
    and election processing.
  • Billing reconciliation
    Monitoring all payments received, along with following up on late payment submissions and reconciliation of billing.
  • Carrier notifications
    of elections and terminations.
  • Access to pre-designed reports
    and to create custom reports with an easy report tool.

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