Our team of COBRA experts, project managers and client service analysts tackle the administrative minutia so you can spend time on benefits strategies for your active population. Once eligibility files are in the system, we handle all communications and payments based on your needs with a simple 4-step process:
benefitexpress sends participants the initial COBRA offer with all documents and forms to get started.
We log the receipt of enrollment forms and notify inactive participants of monthly premiums and due dates.
Participants are asked to select their payment preference (ACH, credit or debit card or check).
We monitor all payments, send late notices and take care of necessary paperwork.
Employees who are on a leave of absence or retirees who have joined an employer’s retiree health plan present special problems for benefits administration, especially since premiums can’t be deducted from paychecks. Our direct billing services make it simple for you to keep administering benefits for past and present employees who aren’t currently on payroll. Here’s how it works:
If your organization has had to lay off employees during the COVID-19 pandemic, you may be looking for ways to reduce the burden of COBRA claims costs.
We can help. Through our partnership with GoHealth, we make it easy for employees and former employees to explore their options in federal and state marketplaces, potentially giving them access to plans that can save a lot of money — for them and for you.
|
National Average Family Rate |
National Average Individual Rate |
COBRA Premiums |
$1,715 |
$599 |
Individual Marketplace Premiums |
$1,168 |
$440 |
Your inactive population can access their account from anywhere through the online portal or the mobile app.
Our call center is ready to help inactive employees with any issues over phone, email or live chat.