If you've followed along with us for the last few weeks, you know that we've been focusing on providing helpful content to guide your post-open enrollment analysis efforts.
Today we wrap-up our series with a list of questions you can use to evaluate your benefits administration outsourcing vendor's performance after open enrollment.
The questions are broken down into four main topics:
1) Did your vendor meet their service level agreements?
2) What are the areas for improvement?
3) What were the key accomplishments?
4) What's next? Is your vendor prepared to take you further in 2019?
These key questions are the starting point for the oftentimes difficult, and always meaningful task of evaluating your benefits administration outsourcing vendor after open enrollment has ended.
Keep reading to get the full list of questions!