Congratulations, Benefits Professionals — you've accomplished another year's open enrollment! Whether you survived — or thrived — you have an opportunity to lead your organization's benefit evaluation.
It's time to charge full speed ahead with your open enrollment post-mortem strategy. By analyzing what went right, and what could be improved, you can help ensure an easier, more effective process for next year. Th helps you take actionable steps to collect, analyze and act upon data from four key groups:
2) Internal stakeholders
3) Your benefits broker
4) Your technology partner
With data from these four groups, you're on your way to all the information you'll need to improve your benefits strategy for next year.
But let's take this seemingly monstrous task and break it down into manageable chunks. Rather than looking at every group, let's start by focusing on the first, and most important, group you need to survey.