The State of Enrollment 2015: Explaining the Negative Tweets

Written by benefitexpress | August 14, 2015

Let's face it. Enrollment is just another unsought aspect of our professional lives - living on a list populated by towing services, tax season, funerals, and the like. It's no wonder that enrollees become upset year after year and even less a surprise that they look for solace in the realm of HR.

HR professionals have a tough, albeit necessary task - help each enrollee succeed each year. While success can be measured through a plethora of methods, one reward is stagnant: the feeling both sides get when enrollment is over.

To reach the pure satisfaction that is 100% participation, HR needs to know the enrollee perspective. The annual Aflac WorkForces Report is a fantastic resource to gain some insights. The following points and figures are some of the key highlights from their 2015 report:

Employees are under financial stress

  • 68% regularly underestimate total cost of injuries or illnesses
  • 52% have less than $1,000 to pay out-of-pocket expenses
  • 17% have been contacted by a collection agency

Benefits matter

  • 59% are at least somewhat likely to accept a job offer with slightly lower compensation but better benefits
  • 40% feel strongly that their health insurance coverage greatly influences their financial stability
  • 38% say improving their benefits package is one thing their employer could do to keep them in their jobs

Poor health literacy

  • 75% agree health care reform is too complicated to understand
  • Only 17% report understanding their total annual health care costs extremely well
  • Only 12% agree they are very or extremely knowledgeable about federal and state exchanges

We compiled some expressive tweets to remind you what employees are actually saying. The tweets give a generalized overview into the enrollees' psyche and are entertaining, if anything:


Topics: For Employers