A Standing Ovation is a special reward program at benefitexpress that honors two employees who have gone above and beyond in fulfilling our Community Pillars. Each quarter, nominations are tallied, read, and carefully considered before being awarded at our company “Town Hall” all-staff meetings where the final nominations are read aloud to highlight just how much the winners have done to deserve the award. Aside from the recognition, each winner also receives a check for $2,500.
Process improvement manager, Tony Fournier-Ehrhart, wins the second Standing Ovation award for the second quarter at benefitexpress.
What is your role at benefitexpress and how long have you been working here?
I’ve worked at benefitexpress for almost five years now. Those five years have flown by. Currently, I’m on the process improvement team, our main purpose is to increase efficiency which ultimately improves relationships between benefitexpress and our clients.
What does a typical day look like for you? Can you describe your day-to-day duties?
My standard day-to-day responsibilities include managing multiple process improvement projects, completing data collection and analysis for process mapping, promoting a continuous process improvement culture across the company, and providing support to project team members. Because I work with so many different teams and departments, my typical day varies depending on the projects I’m working on.
What’s your absolute favorite part about what you do?
At benefitexpress, I am consistently challenged to find solutions to problems across the company. Learning and problem solving keep me motivated to work at a very high level. When jumping into a project, I may have a strong background in the task at hand or I may have zero insight into the process at all. I truly enjoy the projects where I have no insight as I walk away with knowledge about a piece of our business that I wouldn’t have otherwise.
What’s the best part about working at benefitexpress? How would you describe the benefitexpress culture?
Hands down, the best part about working at benefitexpress is the people. We have some of the brightest and most talented individuals in the benefit industry. We show up each day wanting to not only successfully do our job, but to help each other learn and succeed. The benefitexpress culture is all about accepting differing opinions and working together to get the job done. We pride ourselves on innovation and truly believe that the overall team is more important than any one single individual.
What is one of your favorite benefitexpress memories?
There are a lot of good memories to choose from. I would say one of my favorites was playing on the company co-ed softball team a couple years ago. We weren’t very good but it was a fun to spending time with co-workers outside of work!
To paint a better picture of the inspiring feedback Tony has received, here are just a few anonymous quotes from Tony's peers:
“Tony has played a pivotal role in our new hire on-boarding and culture initiatives and strives to make benefitexpress a great place to work."
“Streamlining and efficiency are what Tony is all about."
“Tony is always willing to help others across many different areas of our business."
"He’s never met a piece of data or a process that he can’t improve."
"Whatever he doesn’t know, he learns and shares the knowledge with others."
"He questions the status quo and is willing to champion change"
Tony is a truly an outstanding employee and his work ethic makes it so easy for the benefitexpress team to honor his dedication to the company by granting him the Standing Ovation award. Tony has clearly inspired many of his colleagues and we look forward to continue seeing him flourish. We are grateful to have such a strong asset to the company. Congratulations, Tony!
Interested in learning more about the culture at benefitexpress? Check out our company culture web page to read more.