benefitexpress December 7, 2020 5 min read

Standing Ovation Award: Joe Kent

A Standing Ovation is a special reward program at benefitexpress that honors employees who have gone above and beyond in fulfilling our Community Pillars. Nominations are submitted by fellow peers, and are tallied, read and carefully considered before being awarded at our company-wide 'Town Hall' meetings each quarter. Each award is read aloud by our chief operating officer to highlight just how much the winners have done to deserve the recognition—and when their names are finally announced, we rise to our feet in applause (now done virtually, of course)! In addition to this recognition, standing Ovation Award winners also receive $2,500.

Our fifth Standing Ovation Award goes to System Specialist, Joe Kent. Joe’s incredible work ethic and expertise in his field have greatly helped our clients and the entire benefitexpress team.

Please join us in celebrating his win and keep reading to learn more about Joe.

Meet Joe

Joe has been a System Specialist at benefitexpress for the past year and a half. When he isn’t impressing his teammates and our clients at work, he likes to stay active by participating in golf, bowling, and softball leagues.

A day in the life

Typical duties of a System Specialist at benefitexpress include analyzing, configuring, and testing of client benefit plans on our My Benefit Express™web platform. While working as a technical resource for clients during implementation and maintenance of system functionality, Joe has proven to be a foundation of knowledge and always available to help his teammates and new hires.

High levels of motivation

Joe says his high work ethic motivates him to finish everything on his “to-do” list each day, and according to his co-workers, that is not an easy task! Joe’s immense client load and complex projects keep him extremely busy, but he still makes time to attend and provide input on stand-up calls and volunteer to help with additional projects.

A friendly and helpful environment

Joe describes benefitexpress as a very friendly place where everyone is willing to help each other out. One of his favorite parts about working at benefitexpress is the customization our My Benefit Express web platform allows, since not many platforms have as many options for customization as ours does. He also enjoyed seeing his mom every day while we were still working from the office, since she works in our FSA department.

We truly could not be successful as a company without Joe’s “above-and-beyond” work ethic, team player attitude, and knowledgeable skills. But don’t just take our word for it!

Here are candid quotes from Joe’s nomination:

  • “He is always on top of all his assigned client items, without ever letting items age in his queue, which given his complex client load is impressive in and of itself.”
  • “He’s a great resource to his peers and other departments due to his extensive system knowledge.”
  • “He is always a great help to his clients, but even better he is such a tremendous help to the greater SS team!”
  • “He puts integrity into all his work, daily, and it shows.”

This type of incredible feedback from the employees at benefitexpress make it evident how deserving Joe is of the Standing Ovation Award.

Congratulations again and thank you for all you do!

Are you ready to join the benefitexpress team? Click here to view a list of current job openings.