This week, we continue on in our series designed to help you create a powerful open enrollment post-mortem strategy.
We've broken this topic into individual articles in order to help you prioritize the different groups you'll need to talk with after open enrollment comes to a close. As a reminder, those groups are:
2) Internal Stakeholders
3) Your benefits broker
4) Your technology partner
Last week, we provided you the top five post open enrollment survey questions to ask your employees as well as a list of actionable next steps, ideas for future follow up, and ways to analyze the data.
But now it's time to survey your key internal stakeholders with a different set of questions that evaluate the open enrollment period retrospectively. To get the data you need, we recommend asking questions around these four topics: Planning, Execution, Results, and Communication.