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11 Simple Survey Questions to Ask Internal Stakeholders After Open Enrollment

Written by Allison Loehman | December 21, 2018

This week, we continue on in our series designed to help you create a powerful open enrollment post-mortem strategy.

We've broken this topic into individual articles in order to help you prioritize the different groups you'll need to talk with after open enrollment comes to a close. As a reminder, those groups are:

1) Employees
2) Internal Stakeholders
3) Your benefits broker
4) Your technology partner

Last week, we provided you the top five post open enrollment survey questions to ask your employees as well as a list of actionable next steps, ideas for future follow up, and ways to analyze the data.

But now it's time to survey your key internal stakeholders with a different set of questions that evaluate the open enrollment period retrospectively. To get the data you need, we recommend asking questions around these four topics: Planning, Execution, Results, and Communication.

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Topics: For Employers

[Infographic] 2019 ACA Reporting Deadlines for the 2018 ACA Reporting Year

Written by Julia Goebel | December 16, 2018

As of this writing, a recent decision on December 15, 2018 by a federal court in Texas challenges the constitutionality of the ACA. Legal buffs can read the entire decision here. 

However, this decision is certain to be appealed in higher courts, and as the Associated Press (AP) states: 

"While the decision by the Republican-appointed judge in Texas was sweeping, it has little immediate practical impact because the Affordable Care Act remains in place while the legal battle continues, possibly to the Supreme Court."

The resolution is certain to be months in the making. And with that, the counsel of benefitexpress experts to employers and brokers is to continue with plans to meet the compliance requirements of the ACA, in order to avoid being assessed penalties by the IRS.

Use this infographic to mark these key 2019 IRS filing dates for the 2018 ACA reporting year. Print and post for your own reference -- and share with colleagues.

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5 Post Open Enrollment Survey Questions To Ask Your Employees For Actionable Next Steps

Written by Allison Loehman | December 9, 2018

Congratulations, Benefits Professionals — you've accomplished another year's open enrollment! Whether you survived — or thrived — you have an opportunity to lead your organization's benefit evaluation.

It's time to charge full speed ahead with your open enrollment post-mortem strategy. By analyzing what went right, and what could be improved, you can help ensure an easier, more effective process for next year. Th helps you take actionable steps to collect, analyze and act upon data from four key groups:

1) Employees
2) Internal stakeholders
3) Your benefits broker
4) Your technology partner

With data from these four groups, you're on your way to all the information you'll need to improve your benefits strategy for next year.

But let's take this seemingly monstrous task and break it down into manageable chunks. Rather than looking at every group, let's start by focusing on the first, and most important, group you need to survey.

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[Infographic] IRS Releases More 2019 Benefits Limits

Written by benefitexpress | November 30, 2018

Recently, the IRS issued Revenue Procedure 2018-57, which announced more than 40 tax provisions for 2019, including the tax rate schedule, and other tax changes.

There were also several increases to 2019 benefits limits. View our infographic below to help illustrate the news.

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Standing Ovation: Recognizing Exceptional Employees | Tasha Cubero

Written by benefitexpress | November 30, 2018

A Standing Ovation is a special reward program at benefitexpress that honors employees who have gone above and beyond in fulfilling our Community Pillars. Each quarter, nominations are tallied, read, and carefully considered before being awarded to two employees. We announce this recognition at our company “Town Hall” all-staff meetings where the final nominations are read aloud to highlight just how much the winners have done to deserve the award. Aside from the recognition, each winner also receives a check for $2,500.


Tasha Cubero, client services team lead, wins the second Standing Ovation award for the third quarter at benefitexpress.

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How to Strengthen the Employee Benefits Experience to Differentiate Your Company in a Competitive Labor Market [Part 4]

Written by Allison Loehman | November 21, 2018

If you've been following along with our four-part series, you are well on your way to crafting a strategy that aims to strengthen the employee benefits experience — all with the intention of helping your company attract and retain the right employees in today's competitive labor market.

With a solid strategy developed, and S.M.A.R.T goals determined, and the right benefit enrollment system selected for your requirements, you may be tempted to remove your foot from the gas and start working on other projects. Perhaps you are hoping that the upcoming open enrollment experience delivers the results you've planned for. However, hope is not a strategy! And easing up now can be the difference between providing a "good" benefits experience or an "exceptional" benefits experience for your employees. 

That's why in Part Four, we'll wrap up our series with some suggestions around strategy execution, and position a new normal: year-round benefits communication.

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How to Strengthen the Employee Benefits Experience to Differentiate Your Company in a Competitive Labor Market [Part 3]

Written by Allison Loehman | November 16, 2018

We've reached the halfway point of our four-part series in which we break down the top ways HR teams can strengthen the employee benefits experience to differentiate their business in today's competitive labor market. 

Part Three is by far our favorite topic to provide counsel on - how to take advantage of modern benefits administration software to deliver a better benefits experience for your employees.  Leading benefits administration platforms are designed to enhance the employee experience and eliminate paper processes while helping employers highlight available offerings and drive engagement.

However, as with any software, there are a lot of options out there, so it's crucial to define the key capabilities your organization will evaluate when comparing providers. We'll walk you through how to identify these, in the section below. 

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How to Strengthen the Employee Benefits Experience to Differentiate Your Company in a Competitive Labor Market [Part 2]

Written by Allison Loehman | November 9, 2018

Welcome back to our four-part series designed to help you strengthen your benefits experience so you can differentiate your business in today's competitive labor market.


In Part Two, this blog will discuss why goal setting is important and provide examples of key goals you may want to track.

Last week, in Part One, we examined how you could update your benefits strategy by reviewing your existing benefits mix, digging into your current participation data, and examining your past communication plan. If you missed Part One, go back and read it here.

Now, armed with these insights and key pieces of data, you are ready for Part Two: Define Your Goals.

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How to Strengthen the Employee Benefits Experience to Differentiate Your Company in a Competitive Labor Market [Part 1]

Written by Allison Loehman | November 2, 2018

Creating a premium benefits experience is one way companies today can differentiate themselves in a competitive labor market. But too often, benefits selection is treated as an annual event instead of an ongoing and evolving journey.

However, with clear goal-setting, tools designed to meet the needs of modern workers, and a solid strategy for open enrollment communication, you can increase employee satisfaction and loyalty while strengthening your company’s appeal to new candidates. In a tight labor market, that’s exactly the kind of competitive positioning employers need.

With that in mind, join us for part one of a four-part series designed to help you strengthen your benefits experience so you can differentiate your business in today's competitive labor market.

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Powerful “Soft” Benefit Ideas to Add to Your Employee Benefits Package

Written by Christine Frisch | October 19, 2018

Does your company offer your employees “soft” benefits? You know – those benefits that are a luxury to some, and must-have for upcoming generations growing our workforce.

Research and feedback from your own employees will reveal that the quickest way to build an inclusive culture where your employees can do their best work. More and more employers believe that by being flexible and keeping your employee’s individual lifestyles in mind is at the core of a happy and successful workplace. Thus, many human resources departments have been re-designing their benefits packages to include both traditional and “soft” benefits.

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