Monica Hinchey Talks benefitexpress Services and Upcoming Solutions

Written by benefitexpress | October 14, 2015

Schaumburg, IL -- benefitexpress, the leading middle market, cloud-based platform for employee benefits and health exchange services, recently conducted an interview with SuperbCrew - a tech news site covering innovative technology companies. SuperbCrew recently interviewed Monica Hinchey, the Vice President of Client Relations and Business Alliance Manager for benefitexpress asking about several of benefitexpress' solutions and future plans regarding their system. To read the entire interview you can visit

Below are a few of the questions that were asked:

Q: In the benefits administration market, what makes benefitexpress stand out?

A: We truly strive to be HR's best friend. benefitexpress has dedicated client teams that don't just care about benefits, but also care about the actual clients and their employees. Between the piles of paperwork and questions from every direction - HR professionals have a time deficit. That's where our fully customizable solution, My Benefit ExpressTM (MBE) comes in. MBE can handle any benefit structure - no matter how complex. Options come à la carte, so we can build exactly what you need, exactly the way you need it, to get rid of all that paperwork. We can also take care of any questions an employee might have with our wide array of communication and education solutions.

Q: How does your virtual benefits advisor solution, Enroll with Cal, aid participants in the enrollment process?

A: In addition to being our company's mascot, Cal (your benefits pal) is also our virtual enrollment advisor: what we call 'Enroll with Cal'. Cal takes the guesswork out of confusing, complicated benefits jargon. He is there to assist employees with enrollments by providing easy, step by step instructions with explanations along the way. Cal educates employees by showing the differences in costs for each plan and a breakdown of services that shows exactly where the money is going. He will then suggest a plan based on past experiences and preferences. In the end, employees make the right choices while freeing up HR's valuable time.

Q: What can we expect from benefitexpress in the future? Any upcoming solutions or enhancements to My Benefit ExpressTM?

A: benefitexpress is constantly releasing enhancements and features that are improving our system. That is never going to change and is one thing you can continue to expect from us going forward. An exciting upgrade we have planned for My Benefit ExpressTM is to make the site fully responsive. Once this occurs, participants will be able to login to the system on any device - desktop, laptop, tablet, or phone. This is going to be a big step forward for us as it will allow users to enroll and use our system anywhere they'd like.

The full article entitled, "benefitexpress - Cloud-Based Platform for Employee Benefits and Health Exchange Services" was published by SuperbCrew and can be found here -

About benefitexpress:

benefitexpress is the leading middle market, cloud-based platform for employee benefits and health exchange services, with a focus on flexibility. By offering technology that integrates all benefits, in a one stop shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in market. benefitexpress provides a full range of services including, benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full service call center.

Topics: Press Release