Launched: My Benefit Express Version 5.0 - Advanced Decision Support

Written by Julia Goebel | October 11, 2017

Decision Support and Benefit Cost Control

LAS VEGAS, NV, October 11, 2017 – benefitexpress, the leading provider of cloud-based technology solutions for employee benefits administration, announced today the newest version of its flagship full-service benefits administration platform, My Benefit Express, at the 20th annual HR Technology Conference Exposition in Las Vegas.

Feature-Rich Benefits Administration Platform Delivers New Advantages in Plan Selection, Responsiveness and HR Analytics

New and enhanced features include the BeneFITwise intelligence guide for decision support, a streamlined and flexible user interface designed to deliver better employee experiences during the enrollment process, along with a modern user interface and enhanced mobile responsiveness capabilities.

“The Version 5.0 product release is an example of our ongoing investment in technology and industry talent to bring the best of benefit administration solutions to the market. Like all benefitexpress solutions, we begin with the customer’s priorities in mind, gathered through client and market intelligence, tested in focus groups, and delivered by our exceptional product development team.”

- Michael Sternklar, Chief Executive Officer, benefitexpress 

VIDEO: Meet the people behind the release

BeneFITwise Intelligence Guide

By asking the employee questions and incorporating personal preferences into econometric models, such as current doctor coverage, risk tolerance, capacity-to-pay, and network breadth, the BeneFITwise intelligence guide uses artificial intelligence and advanced analytics to predict individual risk and costs, account for preferences, and recommend the best available plan option.

“Many employees skip the traditional decision support process during benefits enrollment simply because it’s cumbersome. While BeneFITwise was designed to guide the open enrollment process, what makes it different is that it leverages AI and user preferences, such as risk tolerance, to grant employees the power to choose with confidence.”

- Scott Evans, Chief Product Officer, benefitexpress

BeneFITwise integrated intelligence guide is completely unique to benefitexpress as an intelligence guide fully integrated within My Benefit Express.

Modern User Interface for Configurability

Version 5.0 continues to provide a highly customizable site design with a refreshed look inspired by customer insight and user testing data.

“Our clients can experience the best of all worlds. We designed Version 5.0 to have all of the technology features and benefits a sophisticated, complex benefits plan requires without sacrificing branding, appearance or usability.”

- Bill Mayhew, Chief Technology Officer, benefitexpress

This includes a streamlined modern interface and continues to offer an employee favorite feature: plan comparison. This allows an employee to choose and compare among plan features, including unique and detailed attributes like maternity support, diabetes lifestyle, cancer centers of excellence and more.

Enhanced Mobile Responsiveness

The user interface design also offers enhanced mobile responsiveness, allowing an employee to enroll in benefits or access information through a tablet or smart phone.

This announcement continues a series of product and software innovation news from benefitexpress. Recently, the company introduced bCEdge, a streamlined solution for applicant tracking, onboarding, human resources, payroll, and benefits. This follows strategic partnerships with USI and Optum to increase services available for employers and brokers alike.

About benefitexpress

Born from benefits experts, benefitexpress delivers industry-leading benefits administration software to employers and broker partners and is always ‘at the ready’ for their employees. With client-tested integrated benefits administration, benefitexpress provides technology, flexibility and customer services to the simple and most complex benefit plans. Software and services span a suite of end-to-end solutions including a full-service call center, daily administration, integrated ACA administration, reimbursement account administration, dependent eligibility audits, and total compensation statements. For more, visit

Topics: Press Release