benefitexpress February 16, 2021 5 min read

benefitexpress Deepens Commitment to Partners, Appoints Chris Wiley Director of Partnerships

SCHAUMBURG, Ill. — benefitexpress™, the market-leading benefits administration solutions provider with first-class customer service, industry-leading technology and deep domain knowledge, announced today that Chris Wiley was promoted to fill the newly created position of director of partnerships, effective immediately.

In his new role, Chris will expand, develop and maintain relationships with benefitexpress’ external partners and collaborate with internal teams to drive the growth and expansion of new and existing benefits broker relationships. He serves as our firm’s steward for sourcing advisors whose employer clients require a high-touch, service-oriented benefits outsourcing partner.

In addition, Chris will continue championing benefitexpress’ voluntary benefits strategy and constantly scout for great ideas that can become new, high-value products and services for current and prospective clients. He’ll be working with teams across benefitexpress to add the best ideas to our roadmap and to share them with our broker partners.

A record of success

“I am very excited to have Chris lead our partnership initiatives,” said Melanie Hallenbeck, chief growth officer, marketing officer, benefitexpress. “His unwavering dedication to the success of our broker partners empowers them to deliver industry-leading benefits technology, outsourced administrative services and carrier integration, and to create the best-possible benefits experience for employees and benefits teams.”

Before Chris took up the reins of the partnership program, he was regional sales executive for the midwest region. Achievements in his highly successful career include being named the top benefitexpress salesperson for 2020.

“As we navigate constantly evolving employer and employee benefits needs amid an uncertain business and regulatory environment, the flexibility of our own business model allows us to adapt to our partners’ needs as their organizations grow and evolve,” said Chris.Research makes it clear — companies that nurture partnerships as a strategic differentiator see payoff in very real business outcomes, driving faster revenue growth and outperforming their peers on a variety of business metrics. I am thrilled to be helping benefitexpress and our partners achieve those outcomes.”

benefitexpress makes a promise to every partner and every client: a transparent partnership; a flexible, responsive account team; advanced, user-friendly technology; industry-leading dedicated customer service; continuous strategic guidance on best practices; and efficient, cost-saving administrative processes and procedures.

Chris knows that building and nurturing partnerships in this extraordinary time will be more critical than ever to our shared success. He’ll be in touch soon to talk about his ideas and to hear from you about how benefitexpress can continue improving as a true benefits administration partner.


About benefitexpress

benefitexpress is a market-leading benefits administration solutions provider with first-class customer service, industry-leading technology and deep domain knowledge.

By offering a SaaS solution that integrates all benefits activity in one centralized platform, benefitexpress provides simplicity to complex plans and offers a custom-made experience that engages and educates employees while offering employers high-touch benefits management that is unmatched in the market.

benefitexpress provides a suite of end-to-end solutions, including benefits enrollment, management and administration, ACA compliance, COBRA and direct bill services, reimbursement account administration, carrier bill reconciliation, dependent verification, and a full-service call center designed to act as an extension of its clients’ benefits department.

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