Healthcare employers, are your patients satisfied with the care they receive and overall experience? Their answers may reflect your employees' satisfaction.
It’s true – research repeatedly shows that clinical job satisfaction and patient satisfaction go hand-in-hand. In fact, in a study of 114 hospitals, clinicians that thought highly of their organization had a direct link to increased patient approval.
While the details in this post focus on the healthcare industry, employee satisfaction is an important piece of any company or organization. And it all starts with benefits offerings.
What are the most important benefits to employees?
Continuing down the path of patient happiness, it only makes sense to identify the most important benefits to employees for enhanced engagement. That’s where taking full advantage of your benefits offerings comes in.
According to the Society for Human Resource Management (SHRM), 95% of HR professionals say that healthcare benefits are the most important benefits they can offer employees. But even the best benefits package can appear lackluster if there’s a difficult enrollment process or minimal choices. After all, the modern employee is becoming increasingly tech-savvy and expects a robust set of offerings that speaks to their unique needs and, essentially, allows them to choose their own benefits journey.
It's one thing to offer benefits, but the challenge most benefits professionals face is ensuring their employees are being educated about what options are available and helping them make the correct selections for their individual needs.
So, if you're ready to improve employee satisfaction, start with the most important benefits to employees - healthcare benefits. Not only will a powerful benefits administration platform allow employees to feel more engaged, but it will translate into the ultimate goal: satisfied patients.