We’re the experts you need
and the partner you deserve.

Led by a team of benefits industry veterans, we make administration as simple, intuitive and personal as it should be — for you and your employees.

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benefitexpress

Benefit wise. Relationship driven.

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We're benefitexpress. Founded on the belief there was a better way to offer employee benefits, we've built our cloud-based technology and processes around a unique, laser focus on client service delivery and support. Our commitment to creative problem solving, flexible systems, and full accountability helps assure our clients' success.

We provide high quality, client focused, and streamlined benefits administration by leveraging our configurable enrollment system to automate complex processes, creating an error free flow of information in and out of the platform. 

We strive to help employers increase employee engagement and understanding of their benefits offerings by providing an intuitive and personalized user experience through a technology and delivery model that serves as an extension of our clients' benefits departments.

Transparent partnerships.

Our strong client retention comes from the spirit of partnership and client-focused service we bring to every relationship. We work to become extensions of our clients’ teams, and we prioritize transparency and accountability in every interaction. Most of all, we care about our clients’ happiness, and we take pride in creating sustainable, cost-effective solutions for their complex needs.

Meet the industry experts leading the charge.

We're committed to building the best benefits administration team in the business, period. 

  • C-Level
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Michael Sternklar Chief Executive Officer and Chairman

CEO since 2016, Michael is a benefits administration expert with 30 years of experience as a leader of some of the best-known brands in the technology-enabled HR services industry.

Michael Sternklar Chief Executive Officer and Chairman
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Jocelyn Purtell Chief Operating Officer

Jocelyn has over 30 years' experience leading best-in-class-teams for titan brands in the benefits and HR BPO industries. She is responsible for all aspects of the delivery of benefits services including implementation, ongoing services and client relationship management.

Jocelyn Purtell Chief Operating Officer
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Rick Bakewell Chief Financial Officer

Rick oversees all financial aspects of benefitexpress, including finance, accounting, treasury and legal. He has over 25 years of leadership experience in technology and services industries.

Rick Bakewell Chief Financial Officer
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Melanie Hallenbeck Chief Growth Officer, Marketing Officer

With over 20 years in the benefits industry, Melanie leads our sales and marketing departments, driving our ambitious efforts to advance the company’s objective of delivering solutions that simplify benefits management for employers, insurance carriers, brokers and employees.

Melanie Hallenbeck Chief Growth Officer, Marketing Officer
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Bill Blount Chief Information Officer

Bill leads all areas of technology organization, including development, information security and IT operations. He has more than 20 years of experience in software development, technology operations, consulting and data warehousing.

Bill Blount Chief Information Officer
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Michelle Northey Chief Product Officer

Michelle leads all areas of benefitexpress’ product organization to enhance existing offerings and deliver consistently on our technology investment. Michelle has over 20 years of experience leading product strategies for Human Capital Management companies.

Michelle Northey Chief Product Officer
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Kelly McMillen Chief Counsel

Kelly's responsibilities include contract portfolio, compliance and risk management, and supporting the legal needs of the functional teams and larger business. Prior to benefitexpress, Kelly spent seven years in higher education and healthcare consulting with both Arthur Andersen and the University of Chicago Booth School of Business.

Kelly McMillen Chief Counsel
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Korrie Bird Chief Human Resources Officer

Korrie is responsible for developing and executing on benefitexpress' overall business plan and strategy regarding current and future employees. She has over 10 years of involvement as a leader in the benefits industry.

Korrie Bird Chief Human Resources Officer

Our promise.

When you partner with benefitexpress, we pledge to deliver these six pillars of an outstanding client relationship:

be-icon-color A transparent partnership

Our success is your success: We work hard to make sure we’re aligned on everything from initial implementation to ongoing support.

 
be-icon-color A flexible, responsive account team

We don’t just say we’re an extension of your team: We act like it. Your account team is even pre-approved to make decisions, ensuring issues are solved and changes are made fast.

 
be-icon-color Strategic guidance on best practices

We’ve been doing this for a while—our team averages 20+ years’ experience in benefits administration—so we can advise on any question you or your team might have.

 
be-icon-color Dedicated customer service

Tired of customer support tickets? Us, too — so we got rid of them. Your account team is your point of contact from the very start, making sure you’re getting help from people you know and trust.

 
be-icon-color An advanced, user-friendly system

Our benefits portal is a simple yet powerful way for you and your employees to access and manage every aspect of the benefits process.

 
be-icon-color Cost-saving administrative efficiencies

Administering your own benefits can get expensive, developing systems, hiring staff and more. Save by letting us handle the tough stuff while you focus on building the best benefits program you can.

 

Awards.

benefitexpress has been named a top benefits administration company for seven consecutive quarters (and counting)!

Our office.

Headquarters, Chicago
1700 E. Golf Rd
Schaumburg, IL 60173
sales@mybenefitexpress.com
877-369-2153

Feedback fuels our growth.

Our door is always open for our clients and broker partners to provide candid feedback. These conversations influence our roadmap and help us prioritize new and enhanced offerings to meet our clients’ needs, now and in the future.

Are you ready to become part of the benefitexpress family?

We haven’t lost a client to the competition in half a decade, and our over 90% client reference rating proves that we support our customers through the long haul. If this sounds like the partnership for you, let's get in touch.

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