Led by a team of benefits industry veterans, we make administration as simple, intuitive and personal as it should be — for you and your employees.
When you partner with benefitexpress, we pledge to deliver these six pillars of an outstanding client relationship:
A transparent partnership
Our success is your success: We work hard to make sure we’re aligned on everything from initial implementation to ongoing support.
A flexible, responsive account team
We don’t just say we’re an extension of your team: We act like it. Your account team is even pre-approved to make decisions, ensuring issues are solved and changes are made fast.
Strategic guidance on best practices
We’ve been doing this for a while—our team averages 20+ years’ experience in benefits administration—so we can advise on any question you or your team might have.
Dedicated customer service
Tired of customer support tickets? Us, too — so we got rid of them. Your account team is your point of contact from the very start, making sure you’re getting help from people you know and trust.
An advanced, user-friendly system
Our benefits portal is a simple yet powerful way for you and your employees to access and manage every aspect of the benefits process.
Cost-saving administrative efficiencies
Administering your own benefits can get expensive, developing systems, hiring staff and more. Save by letting us handle the tough stuff while you focus on building the best benefits program you can.
benefitexpress has been named a top benefits administration company for six consecutive quarters (and counting)!
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We haven’t lost a client to the competition in half a decade, and our over 90% client reference rating proves that we support our customers through the long haul. If this sounds like the partnership for you, let's get in touch.
