Finally, a true
benefits administration partner.

Experienced staff. Flexible technology. An unrelenting focus on service.

Is your annual enrollment an annual nightmare?

Enrollment issues?
Paycheck mistakes?
Employees losing confidence?
Customer support nonexistent?

Do you have issues with your benefits administration provider?

High turnover within account teams?
Lack of benefits knowledge from system representatives?
Rocky implementation leading to ongoing service deficiencies?
Inability to resolve large-scale problems?
Inflexible system?

Are you ready to do benefits right?

home-unhappy-with-current-ben-admin-partner

Meet benefitexpress.

Lots of benefits administration vendors have flashy technology, but most can't deliver the administrative precision and high-touch service you need to run a successful benefits program.

At benefitexpress, we do things differently.

We specialize in complexity.

Our average client covers 2,000 to 20,000 employees, so we’re uniquely positioned to help large and mid-market employers administer complicated benefits programs.

Our clients stick with us.

We haven't lost a client to the competition in half a decade, and our over 90% client referenceability rating shows that we support our partners for the long haul.

Our team sticks with you. When you partner with benefitexpress, you’ll work with the same team from the first day of discovery through ongoing support, backing you with people you trust.

We've got depth. Our client-facing staff averages 13+ years in the benefits industry; our executive team averages 25+. If you have a problem, odds are we’ve seen it and know how to help.

We get it right the first time. Our 90-day implementation process makes sure everything’s working right from the start. And our industry-leading implementation success rate proves it works.

Our system is flexible. We developed our agile benefits platform to accommodate even the most complex benefits rules, adapting to changes without time-consuming updates.

We’re always with you, even on the go. Our user-friendly mobile app and online portal make it simple for employees to learn about, compare and change their benefits, even on a smartphone.

We make it simple for participants to choose. Decision-support tools streamline the enrollment process, helping employees understand and choose the benefits that are best for them.

Don’t just take our word for it.

Our clients say it best.

“We're in the middle of implementation now and Kym Lillie is the best implementation manager I've ever worked with. This feels like a partnership. Other times, with other vendors, I've felt like a client. But with benefitexpress, we're bouncing ideas off each other, giving suggestions and recommendations. It makes me feel like I have a partner I can trust.”

Miranda Gendi Benefits Manager at Tri Pointe Homes

"Benefits administration is not an easy thing to change. But we were able to do it in phases, which helped. And with benefitexpress, the controls were there. The right people were making sure everything was accurate, and it was successful."

Assistant Vice President, Benefits Healthcare Industry

“Everyone at benefitexpress clearly knows what they are talking about. And they check all of the boxes on scope of service. They're flexible and cost effective.”

Consultant herronpalmer LLC

"benefitexpress executes. The system looks good on the front end and, more importantly, it performs really well on the backend. When things break, benefitexpress is accountable and we talk about it and we fix it. I tell my clients: if you want this to work really, really well, this is who you need to hire."

Director Conner Strong & Buckelew

Get started with benefitexpress.

Benefits are complex, but administration doesn’t have to be.

Schedule a call Request a discovery call and share your goals, pain points and challenges with our experienced benefits administration technology consultants.

See our solution in action Experience a custom demonstration, meet your future team and preview what life with benefitexpress could look like.

Partner with us Our service-centric business model means you won’t have to endure another open enrollment without our team of experts to guide you.

Our promise to you.

We make you feel like our only client. Each time, every time. Here's how:

A transparent partnership

Our success is your success from the very start.

A flexible, responsive account team

We don't just say we're an extension of your team. We act like it.

Strategic guidance on best practices

Questions about benefits administration? Our seasoned team of experts can help.

Dedicated customer service

No more tickets — your account team handles everything.

An advanced, user-friendly system

Employees and administrators can access everything in one spot.

Cost-saving administrative efficiencies

Save on systems and salaries when you let us handle benefits.

Benefits are a vital part of your company and culture, but subpar administration can create headaches for you and stress for your employees.

When you outsource benefits administration, you deserve to be set up and positioned for program success. Your employees should feel personally supported and cared for.

Benefits enrollment and administration shouldn’t have to be a constant struggle.

Led by benefits experts, our team makes outsourcing as simple, intuitive and personal as it should be—not just for you, but your employees too.

At benefitexpress, we deliver a true benefits administration partnership. With service you can depend on, people with the expertise to implement and execute your plans, and flexible technology to meet your requirements.

Learn more about us.

Our service sets us apart.

We’re obsessed with great service, and it informs everything we do. Let us take care of the details so you can focus on the big picture.

Our experts are your experts.

Our client-facing staff averages 13+ years’ experience in benefits administration, and all that knowledge is at your disposal every day.

We don’t waste your time.

We guarantee implementation in 12–16 weeks, and we work hard to make sure all system changes and updates happen fast.

We look around the corner for you.

We’re always thinking about what’s next for our clients; ready to tackle compliance updates, adjust for changing regulations and stop errors before they occur.

We’re dedicated to your success.

Our clients have full access to all the data in our portal, with a dashboard offering reports, analytics, administrative follow-up reminders and more. We want to be an extension of your department, supporting your commitment to employee health and happiness through our service.

The numbers show how much we care about relationships.

We’re serious about the service we offer our clients and their employees, and we take the time to get hard data on metrics like satisfaction. We even use internal surveys to help make sure the whole team is on board with our commitment to service excellence. We think these 2020 stats are pretty impressive:

97% of our employees believe we have a strong focus on clients.

90%+ of our clients actively serve as a reference for us.

93.4% of participants said our call center provided them with excellent service.

91% of users rate the enrollment experience 4 out of 5 stars (or higher).

Raise your expectations.

Don’t waste your time with a benefits administration provider that saddles you and your team with high costs, tedious work and bad service.

Learn how benefitexpress puts time back in your day, helps conserve financial resources, supports you and your employees with service excellence, and eliminates administrative headaches for good.

If you think benefitexpress can help your team deliver benefits with less stress and more support than you’re getting now, schedule a call.
We’re ready to help.

Finally, a truebenefits administration partner.