ALEX Does HCR includes:
- Closed Captioning is available for both English and Spanish versions for no additional charge.
- The Jellyvision Lab keeps a close eye on information released by the Department of Labor, IRS, and industry news sources for any important changes.
- The tool is designed to let you add custom messaging to the summary page, which is a great place to highlight any additional information.
- Should you encounter any technical issues, you may call the ALEX Does HCR Help Desk or email the support team.
The ALEX Does HCR platform consists of 6 components, which are as follows:
The Flash based interactive Conversation features a virtual host, "ALEX". There will be an option to view the Flash version in Spanish. ALEX explains the 2014 Affordable Care Act (ACA) to company employees with an emphasis on how the changes to the laws may affect the ways in which they can acquire health insurance.
This version of the module is audio-less and simplified for mobile delivery. There is an option to view the mobile version in Spanish as well.
At the conclusion of the Flash and mobile versions of the Conversation, the employee may elect to have ALEX send them an email link to their Summary Page which will contain a summary of the information discussed and a link to their state Exchange and Medicaid program (if applicable).
The module will be hosted via a dedicated URL. The client will be provided with IT support as it relates to performance and/or access issues and a Troubleshooting Guide which addresses the most common network related issues.
Once every two weeks, clients will be provided with Web analytic reports via email. These Excel based reports will contain the number of total visits to the Conversation, the number of unique visits to the Conversation, quantitative ALEX Does HCR survey results, and ALEX Does HCR survey verbatim comments.
The client will be provided with materials to help promote ALEX Does HCR with employees. The kit includes a communications best-practice and demo guide, an FAQs guide for the HR department, a copy describing and encouraging employees to visit the module, guides for demoing the module to employees, and materials for online promotion.