Client Testimonials

Benefit Express provides a high level of flexibility working with clients to accommodate their plans. The system is accurate and easy for employees to use. The administration packet Benefit Express provided our company exceeded our expectations. It was the first time we could really use communication material provided by a vendor with minor customization.

John Andrew
V.P. of HR
Niteo Partners
(Enrollment, Eligibility, Premium Billing, COBRA, FSA administration Client)

The conversion from our former vendor to Benefit Express was painless. They took the time to understand our benefit plans and provide proactive, forward-thinking ideas to help our employees. The employees are able to manage their benefits through the system without calling the Benefits Department. Based on our experience, we have outsourced our web-based ongoing benefits enrollment to Benefit Express.

Sandy Cole
Benefits Manager
Snap-on Tools
(Annual & Ongoing Enrollment Administration & Vendor Management Client)

The system and support has been great. The people at Benefit Express have been a joy to work with. The support I received from the Benefit Express team and particularly our account manager exceeded my expectations. During the enrollment process Benefit Express was very flexible and quick to respond whenever we needed them.

Caroll Bunton
Director of HR
University of Chicago Hospitals
(Annual & Ongoing Enrollment, Vendor Management, FSA, COBRA & Retiree Administration Client)

I want to express the gratitude of Cancer Treatment Centers of America, Inc,(CTCA) for Benefit Express’ excellent implementation of our online enrollment and benefits call center for January 1, 2008.
In just two months, Benefit Express transferred and programmed our benefits into your system and had our enrollment window set up. We were amazed and grateful at how ready the site and your staff were for our Open Enrollment. Your call center was ready to answer the questions of our stakeholders regarding the new medical and dental administrator and plan changes that were implemented.

From the beginning, the Benefit Express call center and staff have kept us informed of any ongoing issues or problems so we could address them quickly and find solutions.
We consider our transition to Benefit Express to be a great success. CTCA looks forward to a wonderful partnership for many years.

Vicki Gorbett
Director Compensation, Benefits and HRIS
Cancer Treatment Centers of America, Inc, (CTCA)
(Annual & Ongoing Enrollment Administration & Benefits Call Center Client)

Everything that's important to me: accuracy, promptness, responsiveness, attitude, open & constant communication, reliability, product knowledge, plan knowledge, system knowledge, reliable hardware & software where nothing "breaks", gets lost, or goes down, and a good sense of humor!

Regarding carrier interface, when Benefit Express speaks, they speak for me.

Marlene Wenzzel
Benefits Manager
Pace
(COBRA, FSA, Eligibility Management and Premium Reconciliation)

It's simplicity. Of all benefit enrollment/admin systems I have ever seen and/or used Benefit Express is THE MOST USER FRIENDLY!!

Greg Grant
Vice President
Alliant Insurance Services, Inc.
(Lease My Benefit Express for Enrollment & Eligibility Management and Premium Reconciliation)

I like that it is personable, I know my team and they know me. You are always willing to help us find solutions to problems that come up. The knowledgeable, professional, people we work with. They operate as an extension of our company's HR team.

Ross Schoembs
Benefits Manager
TMK IPSCO
(Annual & Ongoing Enrollment, COBRA Administration, Vendor Eligibility Management and Call Center)

Benefit Express is very responsive and our employees are pleased with the service they receive.

Patti Janus
Benefits Manager
Henry Ford Health System
(Flexible Spending Account Administration)

Benefit Express provides automation, excellent responsiveness, and anticipates our needs.

Amy Broughton
KIK Custom Products
(Annual and Ongoing Enrollment and Benefit Call Center Client)

Benefit Express provides good customer service. I am comfortable that my employee's issues will be resolved when I refer them to Benefit Express.

Maureen Nosal
Topco Associates, LLC
(Flexible Spending Account Administration)

On behalf of all 3,000 CTCA Stakeholders and their thousands of family members, I would like to offer a warm and enthusiastic thank you to each and every one of you who made this year's enrollment process and results better than ever before... by every single measure.
I heard only great compliments for the style and content of the communications... and the overall enrollment numbers including the astounding participation in the HSA could not have been achieved if you had not created confidence in our offerings.

Each of you brought your unique talents..and together you were a wonderful team, some of you with CTCA for the first time. I am sure there are others I am not aware of you deserve our appreciation, and I hope you will share our gratitude with each of them, as well.

Steve Bonner
President and CEO
Cancer Treatment Centers of America
(Annual and Ongoing Enrollment and Benefit Call Center Client)

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Client Testimonials